Automated customer journeys. Smart CRM design. Organic growth that compounds.
01 — Introduction
About me
How I Work Across the Customer Journey
Every touchpoint in your customer journey has a job to do. A welcome email, a cart recovery flow, a re-engagement campaign; each one needs to say the right thing at the right stage, or it falls flat.
That starts with mapping where your customers actually are. A prospect who just discovered your brand needs education. A shopper who abandoned their cart needs a nudge. Send the wrong message at the wrong stage and you lose them, or worse, you train them to ignore you.
The tools help. AI can process your data faster and flag where customers are stalling in the funnel. But the strategy still comes from understanding your funnel and your audience, then building a journey around it.
If you want a partner who maps this out with you rather than for you, that is exactly how I like to work. Your growth and my delivery need to move together; that is the only version of this that lasts.
02 — Core Expertise
Build customer journeys in HubSpot, Klaviyo, Mailchimp, and Braze.
Set up cart abandonment flows, welcome sequences, and post purchase retention paths.
Organize clean databases, manage pipelines, and run outbound campaigns with Apollo and other outbound systems.
03 — Proven Results
Revenue Share
Built automated email and SMS flows for consumer robotics brand in Australia. Klaviyo drived a quarter of their total sales.
Annual Savings
Audited and migrated four business units from HubSpot Marketing Pro to HubSpot Starter and Mailchimp. Cut subscription costs by 43%.
Fast Sales Recovery
Recovered AUD 6,000 to AUD 8,000 in sales within 2 weeks for maternity products brand, with one targeted cart abandonment flow.
Clients Served
Delivered results across Australia, USA, the UK, and beyond.
04 — Tech Stack
HubSpot
Klaviyo
Mailchimp
Braze
ActiveCampaign
Apollo
Dripify
LinkedIn Marketing
Folk CRM
Pipedrive
ClickUp
Trello
05 — Contact
Stop losing customers after the first sale. Cut your software costs. Build a retention system that lasts. Contact me or request a project portfolio and let's build your next customer journey (submit the form via the QR code ⬇️).
Don't like filling forms?. Then directly you can book your free audit/discovery call here.
☏ Phone
+94 76 328 4410
✉ Email
[email protected]
🏠︎ Location
Mount Lavinia, Colombo, Sri Lanka
[in] Linkedin